All orders are shipped within 2-3 working days after receiving your order confirmation.
Delivery Time

Portugal (Mainland) | next working day delivery

Portugal (Islands) | 2-5 working days

Spain (Mainland) | next working day delivery

Europe | 1-3 working days

USA | 1-3 working days

Delivery Cost
Delivery costs will be automatically calculated according to your country when placing an order.
Free shipping to Portugal (Continental).
But stay tuned - We sometimes offer worldwide complimentary shipping.
In case you want to return your item
We try to make sure your parcel is delivered on time and within the highest standards.
Nonetheless, if you are not satisfied with your purchase you may return it within 14 days.

- Before return the item you need to fill the return form in your user account (TICKETS).

- All items must be returned unwashed, unworn and untampered with the original label and hangtag.

- Make sure your item is well packed. We recommend you to use the same box. 

- We encourage you to use a trackable insured service since we accept no liability for damaged or lost items.

- No refunds on sale items.

- Please identify your package as a returned item – if returning from outside Europe – as we are not responsible for any issues whatsoever caused by customs charges.

All returns must be addressed to:

Docofil White
Rua do Alto das Barrancas – Revinhade
4650-361 Felgueiras


Orders placed outside European Union may be charged with custom duties and other fees. We
not responsible for any of these charges which must be paid by the receiver of the parcel.
For more info please contact your local custom authorities.
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